Dealing with Difficult People during Disasters

Alice Busch

As a responder to large-scale incidents you will be on the front line with individuals and communities in duress. This class offers a primer regarding the physical effects that may manifest during a disaster and simple strategies on how to ‘de-escalate’ situations you and your team may encounter. It offers only a sampling of the many strategies and tactics that can be gained via other trainings such as: Trauma Intervention, Mentation, Emotional Survival for the Emergency Services Provider, the Bullet Proof Mind, CISM, and many others.

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